While the school carries appropriate insurance and takes every care to ensure your safety and that of your equipment, there are risks inherent in all outdoor activities. The school accepts no responsibility for injury, accident, damage or loss to your person or property. Nor shall it be liable for claims or expenses caused by delays due to sickness, accidents, weather, strikes, war quarantine or other causes outside the control of Sail Nelson either before, during or after the course.
Your instructor is the skipper and is in charge of the vessel at all times. Your instructor’s decisions are final in all matters concerning the operation and running of the yacht. If you have a complaint or a problem, we will do everything in our power to make it right. Please raise it with your instructor as soon as possible. Should this not be appropriate, or if you are unsatisfied with the outcome, notify Sail Nelson of your concerns, in writing, within 30 days. Should the matter remain unresolved, contact NZ Coastguard Boating Education PO Box 2195, Auckland.
Fluent English is required and expected.
A deposit of NZD $600.00 is needed to confirm your place on the course, with the balance payable no later than 14 days before the course begins. 90% of your deposit and the full balance is refundable up until 45 days prior to the course commencement. After 45 days prior, provided we can rebook your place on the course, we will refund 90% of your deposit and all of your balance, otherwise your payment is non-refundable and you should utilise your travel insurance if appropriate. If for any reason Sail Nelson has to cancel your course we will offer a full credit or refund.